Refund Policy

If you're not satisfied with Rynote Pro, request a refund within 14 days of your firstpaid subscription charge and we'll refund it in full — no questions asked. This applies once per customer, to your first billing cycle only.

Reach out from within the app once you're signed in, within the 14-day window. We process refunds within 5-10 business days back to your original payment method.

Once a refund is issued, your subscription is cancelled immediately and your account drops to the Free tier. Meetings, transcripts, and summaries you've already generated remain in your account — content ownership doesn't depend on an active subscription.

Renewals and subscriptions past the initial 14 days aren't covered by this guarantee. You can still cancel at any time to stop future renewals — see our Terms of Service for details — but we don't provide partial refunds for time already billed outside the guarantee window.

Switching between monthly and annual billing isn't treated as a new subscription for the purpose of this guarantee — the 14-day window is based on your original first charge.